Trust Center

Loopback Trust Center

Loopback Health sets the standard when it comes to securing your patient’s healthcare records. A team of people, policies, procedures, and technology ensure your data is met with the highest security standards.

People

Ensure all team members understand the critical role they play in data security.

Policy

Educate all team members on proper data and safe computing practices.

Procedure

Enable people and processes with techniques that promote good business practices.

Technology

Continuously review and adopt technology to support our security obligations to clients

The Loopback Commitment to Data Security

The Loopback platform is secured through a combination of best practices and technology that meet or exceed federal and state regulations.

Physical Safeguards

Limited access to tangible devices, information, and infrastructure:

Electronic card access control systems, key locks, and/or biometric devices restrict physical access to only authorized employees
Conducting regular datacenter access reviews
Security surveillance and environmental protection systems

Administrative Safeguards

Actions, policies and procedures designed to manage and maintain data security:

Information system reviews and network penetration tests at least annually
Formal risk management program with regular internal risk assessments
Sanctioned information security and data privacy policies and procedures

Technical Safeguards

Enables security through a combination of software, hardware and infrastructure:

All data in Loopback’s platform is encrypted in transit and at rest
Utilizing identity federation authentication (e.g., SAML 2.0, ADFS, etc.) services with client organization’s single-sign-on (SSO) and group policy objects (GPO)
Advanced Threat Protection (ATP) and Data Loss Prevention (DLP) tools to protect confidential and sensitive information
Providing 24x7 “eyes on glass” monitoring on network security tools, authentication logs, and endpoint devices to identify security threats and suspicious activity
Audit logs (log-ins, failed log-ins, user activity, etc.) around user access to patient records to detect instances of non-compliant behavior or improper access of PHI

Privacy Policy

We take your privacy seriously and want you to know how we collect, use, and protect your information when you visit our site or work with Loopback. For the full details on what we collect, how we use it, and the choices you have, read our complete Privacy Policy here.

14900 Landmark Blvd, Suite 240

Dallas, TX 75254

+1 (972) 480 3300

hello@loopbackhealth.com

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